Hunter Valley Care

Enhancing Lives With Care


IMG_5657_ccOur Admissions Officer Michelle Peden is happy to help you and your loved one through the admission process and is available to answer any questions you have.

Please contact Michelle to arrange a personal tour of Amaroo on 02 4943 3675 8:30am – 4:30pm Monday to Friday.

The steps to admission are:

1. Make an appointment with Michelle to discuss the care and lifestyle services required for you or your loved one. Michelle will happily give you a personal tour of Amaroo and will discuss:

  • The level of care you require;
  • The types of accommodation available;
  • Costs involved with your preferred accommodation type and care services required;
  • Activities available to residents and various aspects of the operation of Amaroo;
  • Personal items the resident would like to bring;
  • Possible admission date.

2. To determine a person’s eligibility to move into Residential Aged Care, a member of the Aged Care Assessment Team (ACAT) is required to complete an assessment of the person seeking care. For more information, please refer to Q&A – About Aged Care.

3. Should you wish to proceed with an application, Michelle will confirm your admission date and arrange a meeting with the family prior to admission to complete the necessary paperwork. To this meeting, family will need to bring their completed 5 Steps to Entry into Residential Aged Care booklet, which is available online or may be provided by your doctor or social worker. Family will also need to bring the Aged Care Client Record provided by your ACAT member, as well as Medicare pension card details and bank account details to set up direct debiting if preferred.

At this meeting, the family will also meet with Shelley Haines, Executive Care Manager, to discuss a care plan for your loved one and steps for ongoing assessment.

Michelle can also arrange a transport transfer for the resident from hospital if required.

3. On the day of admission, Michelle will have the Resident Contract prepared for signing. We understand that the transition into aged care can be challenging for both the person coming into our care and their family. Our compassionate staff help new residents settle into their new living environment, paying particular attention to their emotional needs.